All West can help you provide the 24-hour care your customers deserve. Our center is equipped with a state-of-the-art, fully computerized telecommunications system capable of handling thousands of calls for you each day. Our adaptable software is completely web-enabled and customizable.
Our History
All West Communications' roots go back as far as 1912. Starting as an independent telephone company, All West moved rapidly and successfully through all these years in the fields of telecommunications, call centers, digital video, web hosting, domain names, Internet and broadband provider. We engineer, install, and maintain all of our own equipment and software continuously.
All West's highly skilled management and technical personnel are second to none and all come with years and years of experience within the telecommunications industry. Our software development team writes our own programs and we have in-house technical support 24/7 just for you.
When you want the very best, you've come to the right place. Together, we'll provide the kind of service that exceeds your customer's highest expectations.
Location
Salt Lake City, UT
Our Partners
All West has become a value for over two decades to those customers who have in the past only supported catalog sales, but now have e-commerce as well. The consumer continues to demand excellent response to their needs and All West recognizes the importance of customer care. We continue to support the following vendors by creating a smooth transition of data that can easily be imported to our customers' software.
All West Call Center supports importing and exporting for these systems and formats:
- * Dydacomp Development Corp. - Mail Order Manager MOM
- * NewHaven Software - Customer Relationship Management CMS
- * Datamann's - Mail Order Software Plus MOSP
- * Ecometry - TapeMACS
- * Peachtree
- * Quickbooks
- * Any CUSTOM file layout - character-separated, fixed-width, XML, etc.
Our infrastructure is founded upon industry leaders:
When you want the very best, you've come to the right place. Together, we'll provide the kind of service that exceeds your customer's highest expectations.
