Purpose Driven

Technical Support
Technical Support Technician

Let us show you how technical support at its best can empower your customers and help your business grow.
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Client Tools
Client Tools Image

All West Call Centers provides each client a secure web application in which they can log in and access information about their account. This web application uses a 128 bit SSL Certificate issued by Thawte™ to keep sensitive data safe.
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From this web application, clients have access to the following things:

  • Data updates
    • Customer lists
    • Products
      • Adding products, deleting products, adjusting inventory levels, etc.
    • Source Codes
    • FAQs
  • Reports
    • Call statistic reports
    • Order reports
    • Custom reports
  • Data exports on demand
  • Data export storage and management