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 Order Taking
End the aggravation of missed orders and maximize your resources. Your customers can place orders through our 24-hour call center, when it's convenient for them! With All West's order-taking service, you get a continuous office presence without the cost of hiring additional in-house staff. All West's agents are fluent in the fine art of up-selling and cross-selling.

Reporting
All West can provide you with your own, password protected, personal extranet site. This is available for you 24 hours a day. Valuable information is right at your fingertips in real time reporting.

  • Track your source codes - Know exactly how your advertising dollars are working for you.
  • Create tailored databases - Send an email or better yet, let All West send out an email to your customers announcing a new product or a special offer
  • Sort by geographical areas - You can easily sort by state or zip code.
  • Sales history - Sales can be tracked on a day to day basis, from month to month or even in hourly increments. Compile a list of top selling items.
  • Inventory - We can store and have real time inventory available. The customer will be made privy to an item being unavailable or out of stock at the time of the order.
  • Custom reporting is also available - Contact us for more information
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"Extend 24/7 ordering convenience to your customers."
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Seminar Registration
Along with our professional agents, All West provides a customized database to track attendees and exhibitors. Our reporting system is second to none, offering real-time information via a secure extranet login. We use tailored scripts to answer questions via e-mail or phone.

  • Email all who register their personal confirmation number
  • Email a seminar itinerary to all attendees
  • Email driving instructions or a map to the location of the seminar
  • Email or telephone after the seminar all who attended with a short survey or ask for a rating scale of all presenters.

 

 

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© 2008 All West Communications, INC.
Tel: 800.532.5255 (Toll Free)