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All West Call Centers provides each client a secure web application in
which they can log in and access information about their account. This
web application uses a 128 bit SSL Certificate issued by Thawte to keep
sensitive data safe.
From this web application, clients have access to the following things:
- Data updates
- Customer lists
- Products
- Adding products, deleting products, adjusting inventory levels, etc.
- Source Codes
- FAQs
- Reports
- Call statistic reports
- Order reports
- Custom reports
- Data exports on demand
- Data export storage and management
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Client Tools